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9 questions: A colleague considers web video

My colleague Claude Reibel sent in some excellent questions about adding video to a business website. Here’s a longer version of my reply.

Woman peeking between fingers

Many (most?) companies are making too little use of video in their sales and marketing activities. I think the reason (to a large extent) is that video is a new medium for mainstream business, and anything new is always scary.

Putting screencasts up on a website is often a first step. In the software business, of course, this is more widespread and common practice for a while. Where I see a real reluctance and companies holding back is showing real people on screen.

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